Reservation Form

Reservation window review
In reservation window, you can put a lot of different information related to the guests, room allocation, payments, deposits etc. In Basic Information s...
Mon, 26 Mar, 2018 at 11:05 PM
Extend the booking
Here you have 2 ways to extend the booking: 1. Open the reservation window and change the check out date and save: 2. Add nights to booking...
Wed, 11 Apr, 2018 at 10:51 PM
Changing booking status (Checked-In, Checked-out, Cancelled, NoShow)
In order to change booking status, simply right-click on the booking in Reservation View or in Bed View and select Set Status and selected required status....
Wed, 11 Apr, 2018 at 10:54 PM
How to take payment or give refund
Take Payment: The option Take Payment appears in three places: In the menu of reservation, under right click: In the Payments tab within ...
Tue, 27 Mar, 2018 at 9:18 PM
How to Adjust Balance of the reservation
First, it is necessary to separate two terms, Total and Total Due (Balance Due). Total - this is the sum of accommodation, sales and surcharges, the tot...
Tue, 27 Mar, 2018 at 9:47 PM
How to take and return deposits?
You can find Take Deposit option in two places: 1) Reservation drop down menu 2) Reservation form Once you choose this option yo...
Wed, 11 Apr, 2018 at 11:03 PM
How to add the portal commission to the booking?
First of all, commission and balance due in the bookings downloaded by channel manager will be set up automatically. However, if you need to add the com...
Wed, 11 Apr, 2018 at 11:08 PM
The purpose of surcharge option in Take Payment window
The Surcharge was designed to allow taking EXTRA charges in case of credit card payments. For example, if you want to offset credit card processing fees and...
Mon, 23 Apr, 2018 at 8:42 PM
How to add/delete Reservation or Bed notes
Bed notes Bed notes can be useful in your daily operations. You can add a Bed Note by clicking anywhere on the day you would like to add a note in BedVi...
Mon, 23 Apr, 2018 at 8:41 PM
Where can I see the price per guest per night in the reservation?
You can see per night breakdown in the reservation form in Overview tab after selecting SHOW BY BED:
Mon, 23 Apr, 2018 at 8:40 PM