In order to add a guest to the blacklist the reservation must contain:
- ID number and
- E-mail address
You can blacklist a guest in three places:
- In the drop-down menu on BedView
- In the reservation window / Guest Details
After choosing one of the mentioned options you will see a pop-up window where you can put more information about the problematic guest.
- In More menu / Blacklist
Click Add Guest To Blacklist button. You will see a new row where you can put the necessary guest details.
The blacklisted guest will be visible this way on BedView (red frame around the reservation):
And this way in the Reservation window (name and surname in red letters):
See also:
Where can I check if guest is blacklisted?
How does the global blacklist work?