In order to add a guest to the blacklist the reservation must contain:

- ID number and

- E-mail address

You can blacklist a guest in three places:

  • In the drop-down menu on BedView

  • In the reservation window / Guest Details

After choosing one of the mentioned options you will see a pop-up window where you can put more information about the problematic guest.

  • In More menu / Blacklist

Click Add Guest To Blacklist button. You will see a new row where you can put the necessary guest details.

The blacklisted guest will be visible this way on BedView (red frame around the reservation):

And this way in the Reservation window (name and surname in red letters):

See also:

How to unblacklist guest?

Where can I check if guest is blacklisted?

How does the global blacklist work?