To return a sold item, open the reservation window, go to Sales tab, choose the item from the list and click Return.
Depending on the sale payments status, you have two options:
a) return item without refund (in case the sale item wasn't paid when making sale)
Enter the quantity of refunded items and click on Item Return - No Refund button.
b) return item and refund paid amount (in case the sale it was paid when making sale)
Enter the quantity of refunded items and click on Item Return - No Refund button.
> On Refund, the system will create a refund transaction, you can see it in Payments tab.
This action of returning an item will be reflected on your sales list this way: