Property Details and Integrations

How to transform HostelWorld booking list into FrontDesk Master booking import file?
1) In order to extract from HostelWorld the list of your future bookings log in to inbox.hostelworld.com and open Bookings / Advanced Search section: ...
Wed, 9 Oct, 2019 at 12:23 PM
FACT and TAX number for Portuguese guests
There is a very important thing which needs to be understood in case of Portuguese guests, FACT connection and the tax numer. The tax number is not obligato...
Mon, 16 Mar, 2020 at 4:42 PM
What data does the passport scanner import?
The passport scanner imports the following information: 1) document number 2) nationality 3) expiration date of the document 4) guest first and last ...
Thu, 17 Sep, 2020 at 8:39 AM
How fast it is to check-in multiple guests with passport scanner?
Are you wondering how how fast it is to check-in multiple guests with passport scanner? In less than 10 seconds the guest details can be placed in the reser...
Thu, 17 Sep, 2020 at 8:42 AM
Anonymization - enable data protection settings and prepare your FrontDesk Master for the GDPR
The data protection option was created in order to give the property a tool which will help to prepare your FrontDesk Master account for GDPR (click in orde...
Thu, 18 Feb, 2021 at 10:01 AM
How to change system language?
Follow the instructions below to change the system language in FrontDesk Master. 1. Sign out of the current session.  Click on your profile in the t...
Tue, 12 Sep, 2023 at 8:07 AM
How to check City Tax value
When the system calculates or adds city tax to reservations automatically, you can check the City Tax value in the Reservation Form, in the Payments tab in ...
Wed, 13 Sep, 2023 at 10:03 AM