Property Details and Integrations

Setting up connection with Tamal (Israel)
In order to activate the connection with Tamal go to Property Settings / Integrations / Tamal and click on Enable button. Make sure that the Test Mod...
Thu, 14 Mar, 2019 at 7:04 PM
Where can I purchase passport scanner?
In order to purchase the passport scanner please send a message to support@frontdeskmaster.com and we will give you more information about the prices and al...
Tue, 27 Aug, 2019 at 5:25 PM
How to make a check-in using passport scanner?
Make sure that your scanner is correctly installed and enabled: How to enable Passport Scanner? If you need help with the installation process please co...
Mon, 26 Aug, 2019 at 9:05 PM
How to transform HostelWorld booking list into FrontDesk Master booking import file?
1) In order to extract from HostelWorld the list of your future bookings log in to inbox.hostelworld.com and open Bookings / Advanced Search section: ...
Wed, 9 Oct, 2019 at 12:23 PM
FACT and TAX number for Portuguese guests
There is a very important thing which needs to be understood in case of Portuguese guests, FACT connection and the tax numer. The tax number is not obligato...
Mon, 16 Mar, 2020 at 4:42 PM
What is Guestbuddy?
Guestbuddy (www.guestbuddy.io) is a new app offered by FrontDesk Master's sister company.  The app allows enhancing customers' experience by p...
Wed, 13 May, 2020 at 8:13 PM
What data does the passport scanner import?
The passport scanner imports the following information: 1) document number 2) nationality 3) expiration date of the document 4) guest first and last ...
Thu, 17 Sep, 2020 at 8:39 AM
How fast it is to check-in multiple guests with passport scanner?
Are you wondering how how fast it is to check-in multiple guests with passport scanner? In less than 10 seconds the guest details can be placed in the reser...
Thu, 17 Sep, 2020 at 8:42 AM
Anonymization - enable data protection settings and prepare your FrontDesk Master for the GDPR
The data protection option was created in order to give the property a tool which will help to prepare your FrontDesk Master account for GDPR (click in orde...
Thu, 18 Feb, 2021 at 10:01 AM