While opening or closing a shift, or making a shift switch, sometimes you may find out that the balances calculated by the system do not match with the money in your real accounts. In such cases, you need to report a discrepancy and adjust the balance in the system.
In the Shift Switch window, check the Actual ending balance of the account. If it doesn't match with the real balances, click on the cell in the selected account, and enter the correct balance:
The system will ask you then for the discrepancy reason. Add it in the text field and save the changes.
This action will create a discrepancy in the shift. You will see the corrected Actual ending balance and the discrepancy value.
When you close the shift, or shift switch with another user, the new shift will start with the new, corrected balance:
